Dealing With Difficult Customers: Key Tips and Techniques

Date : 26th July 2018 to 26th July 2018

Place : United States, Aurora

Website :https://goo.gl/ECK2Hf

Contact Person:Training Doyens

Description:

Attend this customer service training and learn how to improve your skills when it comes to dealing with difficult customers.

Dealing With Difficult Customers: Key Tips and Techniques will be held in Aurora,United States on date 2018-07-26

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Deadline for abstracts/proposals : 26th July 2018

Keynote Speakers : Mary Gormandy White, M.A., SHRM-SCP, SPHR is managing director of MTI Business Solutions, a leading corporate training/talent development firm working with clients throughout the U.S. She specializes in training, assessment and consulting services focused on building better workplaces through developing skills related to HR, management, leadership, workplace relationships, communication, team building, conflict management, employee selection and more.

Conference Highlights :OVERVIEW When you work with the public, you will interact with people from all kinds of backgrounds with different personality styles and temperaments, in a wide variety of situations with varying goals and objectives. No matter what industry you are in or what kind of work you do, there are times you’re likely to encounter customers who may be difficult to deal with. Difficult or not, your customers are still your customers – and as a service provider, it is your job to meet their needs.

Venue :26468 E Walker Dr, Aurora, Colorado 80016, USA

Check the event website for more details.