Conference Details

The Customer Focused Contact Centres Conference

Date :

Place : United Kingdom, London

Website :

Contact Person:Anna Bray

Description:

Book Before Next Thursday & Save £200! Europe’s 2nd Annual, One-Day Customer-Focused Contact Centres Conference Returns On 1st July At Grand Connaught Rooms, Central London Next-Level, Customer-Centric Contact Centres: Harness Tech & Empower Agents To Deliver Seamless, Multi-Channel Customer Journeys & Experiences. Deliver Outstanding Customer Experiences & Customer Journeys Through Savvy Tech Implementation Whilst Retaining The Human Touch & Empowering Resilient, Engaged Agents Who Represent The Customer, Add Value & Drive Continuous Improvement In The Organisation A One-Day, Brand-Led Conference & Networking Event, 1st July 2020, Grand Connaught Rooms, Central London

The Customer Focused Contact Centres Conference will be held in London,United Kingdom on date 2020-07-01

Deadline for abstracts/proposals : 1st July 2020

Organized By :Global Insight Conferences

Keynote Speakers : Jo Garland (John Lewis), Sefan Elks (LV=), Jane Bates (Coop), Julia Murphy (Sky), Alison Jaap (First Direct), Jason Roberts (Dixons Carphone), Andrew Clayton (E.ON), Laura Heggerty (HSBC commercial banking), Mark Davies (Bupa), Paul Basigara (British Gas), Bogdan Grigorescu (M&S) and more...

Venue :De Vere Grand Connaught Rooms, 61-65 Great Queen St, West End, London WC2B 5DA, UK

Check the for more details.

Views: 444

Venue - Map & Directions