The Customer Experience Conference Amsterdam

Date : 12th May 2020 to 12th May 2020

Place : Netherlands The, Gemeente Amsterdam

Website :https://thecustomerexperienceconference.com/

Contact Person:Laura Hobson

Description:

Advanced, Insight-Led Journeys & Customer Experience Strategies Which Deliver: Increase Customer Satisfaction By Mastering End-To-End Journeys With Next-Level Digital, The Latest Tech & AI, Exceed Expectations At Every Point Of The Omni-Channel Journey, Inspire A Customer-Centric Culture Which Drives Bottom-Line Impact & Harness The Customer Voice To Prove ROI & Cement The Strategic Impact Of Customer Experience.

The Customer Experience Conference Amsterdam will be held in Gemeente Amsterdam,Netherlands The on date 2020-05-12

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Deadline for abstracts/proposals : 30th January 2020

Keynote Speakers : 1. Aviva Savings, Platform Lead (Customer), Rachel Whitaker 2. IKEA Germany, Chief Customer Officer, Melanie Kleemann 3. Skipton Building Society, Head of Regulated Advice, Tom Girling 4. ASOS Customer Care, Customer Experience Development Manager, Michelle Mann 5. Santander Consumer Bank, Customer Experience Manager, Mark Tofte 6. Volkswagen Group Sverige AB, Head of Customer Experience (CX), Carina Ahlberg 7. Allianz, Head of Customer Experience, Insights & Analytics, Terri McCarthy

Conference Highlights :1. Master Insight-Led Customer Journeys: Drive engagement and sales with tailored, advanced strategies which better optimise the customer journey 2. Capitalise On Digital - Innovate & Integrate! New opportunities to harness the digital revolution without losing the human touch 3. Exceed Customer Expectations, Deliver Results! Tap into customers’ changing needs and desires for tailored, memorable experiences which align with brand values and organisational strategies 4. Listen To The Voi

Venue :Hotel Novotel Amsterdam City, Europaboulevard, Amsterdam, Netherlands

Check the event website for more details.