Date :
Place : United States, Online
Website :http://www.innovativeeducators.org/Frontline-Customer-Service-In-Higher-Education-p/3302.htm
Contact Person:Pamela Ranallo
Description:
We will equip you with 10 standard phrases designed for the common situations that arise in colleges when students, parents, or other customers are unhappy & behaving inappropriately. You will learn key phrases for particular types of interactions.Deadline for abstracts/proposals : 4th April 2015
Organized By :Innovative Educators
Keynote Speakers :
Check the event website for more details.